I’m an NYC-based Service Designer and UX Strategist with 12 years experience across the public and private sectors. While I’ve held many different titles (design strategist, facilitator, interaction designer, graphic designer), my passion has always been: to design tools and services that guide people, not block them.
See My Work
I leverage a human-centered mindset and systems thinking to set direction, ask the tough questions, foster team alignment, and deliver impact.
I design inclusive ways of working that foster shared ownership, build trust and alignment, and support culture change.
From experience maps to polished final deliverables, I bring a hands-on ability to craft clear, compelling, and accessible tools and products.
I lead qualitative research activities grounded in clear objectives and thoughtful synthesis to uncover insights that drive meaningful design decisions.
