Making complex systems clearer and more usable.

I’m a designer, researcher, and strategist with 12+ years of experience across government, nonprofits, education, and mission-driven organizations, focused on creating tools and services that guide people, not block them.

See My Work

Core Skills

Strategic Leadership

I leverage a human-centered mindset and systems thinking to set direction, ask the tough questions, foster team alignment, and deliver impact.

  • Project Scoping and Delivery
  • Stakeholder Management
  • Systems Thinking

Service Design and Prototyping

I make complex services easier to understand and improve by mapping systems, visualizing workflows, and building prototypes that support learning and informed decision-making.

  • Visual Mapping and Diagramming
  • Communication Design
  • Interaction (wireframing, prototyping, UX/UI)

Design Research

I lead mixed method research activities grounded in clear objectives and thoughtful synthesis to uncover insights that drive meaningful design decisions.

  • Research Planning and Ops
  • Interviews, Surveys, Audits/Reviews
  • Usability Testing

Facilitation and Codesign

I design inclusive ways of working that foster shared ownership, build trust and alignment, and support culture change.

  • Workshop Planning and Facilitation
  • Participatory Methods
  • Classes and Coaching

Who I've Worked With

Department of Health and Human ServicesLab at OPMCenters for Medicare and Medicaid ServicesNational Science FoundationArmy SBIRIRSNational Park ServiceDept of Veterans AffairsOffice of Personnel ManagementDecker DesignAspen InstituteYaleMuseum of Fine Arts HoustonNew York Public LibraryThe New School Parsons